Hi there, I just came in to the shop and ordered 2x bacon and haggis double rolls and a tuna mayo and cheese toastie. I was charged £9.75. I was not given the correct order. I have been given the toastie and 1x haggis roll and 1x bacon roll. £9.75 for 2 rolls and a toastie is more expensive than if I had ordered on justeat for the correct order. Can someone explain this to me and let me know how I go about getting some sort of refund or free rolls at another time? Thanks

Delivered the wrong order

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  Reply : Thank you

very happy with order :)

  Reply : You welcome thank

Always great quality food, and excellent value for money!

  Reply : Thank you and more than welcome

I don't how they mange it but every time I get toast with a delivery the bread is still hot. The food is great nice to have a great cafe near by

  Reply : Thank you and more than welcome

  Reply : Thank you

Food delivered quickly nice and hot very happy hungover girl thanks :)!!

  Reply : Thank you and more than welcome

Very good and reliable

  Reply : Thank you. ??????????????

Great food every time.

  Reply : Thank you

Just on thing, the squared sausage for the roll is 50p and you get one, for the full breakfast is 1£ and you also get one, that's unfair.

Ordered delivery, early ,great food and service

  Reply : Thank you

Excellent service, speedy delivery and great tasting food.

  Reply : Thank you. And more than welcome

So teasty and quick service. Thank you

  Reply : Thank you

Very good portion sizes, great value for money. Food tastes great also.

  Reply : Thank you and more than welcome

We still haven't received our order. Is there something wrong?

  Reply : Hi Sorry about it. Somthing happen phone network so stuck on online. As soon as you call us we send it . The driver and I called you try delivery not answer so we left redemption. We left mesage. Pls any problem future pls call us we can help you straight away. 0131 443 56 56 Thank you

Meal took ages to be delivered

  Reply : Sorry to hear that . Always before on time. Please take our apology. We promise next order before time.

The rolls are always very nice, the delivery is incredibly quick and everyone is pleasant...thank you.

  Reply : Thank you and more than welcome..

Superb service and perfect food everytime

  Reply : Thank you and more than welcome...

Hi guys, food is fantastic as always however the Large Latte was not delivered. Confirmed with delivery driver I ordered and he was not given this. How do I go about refunding the £3? Cheers

  Reply : Hi. Thank you. Anything missing please call us so we can sort it straight away.

Overall good food

  Reply : Thank you

Food always delivered promptly and always hot. Tastes lovely every time thank u

  Reply : Thank you

Excellent service. Thank you so much

Lovely breakfast! Delivery guy got lost and had to ring me but food still hot enough to eat

  Reply : You welcome. Sorry to hear that..

I place a large order every Friday morning for my office. Normally I can have no complaints at all with the service. However, today we had to wait for well over 2 hours for the order to be delivered. We have been ordering every Friday for many weeks (Between £50 - £70 each week). I am very disappointed in todays service and may need to look elsewhere if this happens again.

  Reply : We have apologised. We had short staff . All costumer very important for us. We will look after everybody . Thank you for patient.

i like it

  Reply : Thank you